Maine Finance

Oct 13 2017

Caliber Collision – 12 Photos – Auto Repair – 2510 White Settlement Rd, Northside, Fort


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2510 White Settlement Rd
Fort Worth. TX 76107
United States
(817) 336-2201

Great service all the way around. Personable, professional and efficient. Tim worked on my car. He was very good with communicating the status of my car, explaining the work that was done, and even identified other things I needed to be aware of about my car. These items did not generate more business or work for him, it was just for helping me take the best care of my car I could. They even gave it a good exterior and interior cleaning before I picked it up. Very organized packaging of my bill and repair records. I d recommend this place to a friend.

The entire staff of Caliber Collision is professional, helpful and conscientious. I would not hesitate to take my car there again. The repair was done in a timely and skillful manner. I sincerely recommend them for your auto body repair needs

Do NOT take your car here. Took my car here after a girl backed into me and Allstate suggested this shop (mostly for location). When I first got my car back, they had not reassembled the door correctly. It was not flush with the rest of the car (almost cracked open) and was tilted. So they took it back and fixed it. Well then I notice that my speakers don t work as well and my window isn t programmed properly. When I took it back to them they just shrugged and said they were bad speakers. They contacted an outside consultant to come and look at it for me, and he informed me that the speakers and window weren t working because they had installed the wrong part on my car. I take it in again to have the part replaced and then get my car back once again. Now the speakers work but the window still isn t right. On top of all that, when they gave me my car back it smelled of cigarette smoke. Needless to say this place is completely unprofessional and does a shoddy job fixing anything.

Was impressed because they didn t have any open appointments. But we got a hold of the manager and due to the obvious danger of a door not properly closing. I showed up with the car and they took care of it right away.

I had a car accident with significant front end damage. Not having been in an accident before I did as suggested and took the car to Caliber. It was convenient to work and worked with my insurance: Pro s: The people are very nice and polite. The body work looked good. I can t tell the difference between the repair and the rest of the car. Cons: Pretty much everything else. The had my car for just under four weeks. I went back four or five times after I finally got it back because I kept finding problems that should have been caught in a final inspection of the vehicle. I also experienced a series of electrical problems. Each time I went in I felt like they were surprised that I would request these additional repairs. It wasn t until I contacted my insurance agent and he stepped in to manage the inspection of the repairs and talk to managers that I felt my concerns were taken seriously. I just got my car back again and it seems to be done but I m keeping my fingers crossed.

Caliber Collision

Great service all the way around. Personable, professional and efficient. Tim worked on my car. He was very good with communicating the status of my car, explaining the work that was done, and even identified other things I needed to be aware of about my car. These items did not generate more business or work for him, it was just for helping me take the best care of my car I could.

They even gave it a good exterior and interior cleaning before I picked it up. Very organized packaging of my bill and repair records. I d recommend this place to a friend.

1 person voted for this review

Others will see how you vote!

Do NOT take your car here. Took my car here after a girl backed into me and Allstate suggested this shop (mostly for location). When I first got my car back, they had not reassembled the door correctly. It was not flush with the rest of the car (almost cracked open) and was tilted. So they took it back and fixed it.

Well then I notice that my speakers don t work as well and my window isn t programmed properly. When I took it back to them they just shrugged and said they were bad speakers. They contacted an outside consultant to come and look at it for me, and he informed me that the speakers and window weren t working because they had installed the wrong part on my car.

I take it in again to have the part replaced and then get my car back once again. Now the speakers work but the window still isn t right. On top of all that, when they gave me my car back it smelled of cigarette smoke.

Needless to say this place is completely unprofessional and does a shoddy job fixing anything.

I had a car accident with significant front end damage. Not having been in an accident before I did as suggested and took the car to Caliber. It was convenient to work and worked with my insurance:

Pro s: The people are very nice and polite. The body work looked good. I can t tell the difference between the repair and the rest of the car.

Cons: Pretty much everything else. The had my car for just under four weeks. I went back four or five times after I finally got it back because I kept finding problems that should have been caught in a final inspection of the vehicle. I also experienced a series of electrical problems. Each time I went in I felt like they were surprised that I would request these additional repairs. It wasn t until I contacted my insurance agent and he stepped in to manage the inspection of the repairs and talk to managers that I felt my concerns were taken seriously. I just got my car back again and it seems to be done but I m keeping my fingers crossed.

4 people voted for this review

Others will see how you vote!

From the business

Specialties

* Caliber is consistently ranked among the highest customer satisfaction scores in the industry.
* The largest collision repair company in the U.S. with more than 120 locations across the Southwest.
* Referred by more Insurance Agents than any other collision repair company.
* More cars are repaired in our shops every day than anywhere else in America. That s 220,000 cars back on the road per year.
* Paintless Dent Repair capabilities at all local centers.
* Free estimates using our strict standards for competitive pricing and accuracy.
* Expedited car rental process to put you back in the driver s seat faster.
* All repair work is backed with a written, lifetime warranty honored at every location.
* Access to 24/7 Customer Service Center for quick answers, scheduling appointments with a local Service Advisor, and checking on the status of a car.

History

Established in 1997.

Founded in 1997, Caliber is a leader in changing the landscape of the collision repair industry. Caliber has pioneered significant customer service offerings, including a 24/7/365 customer service center and Caliber s Limited Lifetime Warranty on all repairs.

Beginning in 1997 through today, Caliber has established more than 120 large-scale, professionally managed collision repair centers throughout California, Texas, Arizona, Oklahoma and Nevada.

Caliber Collision Centers invests heavily in its customer service and quality programs with a primary focus on providing best-in-industry customer satisfaction and delivering value to its customers. Consumers enjoy Caliber s convenient locations, state-of-the-art repair centers, friendly and professional associates and outstanding repair quality.


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