Maine Finance

Sep 7 2017

Direct Choice Car Insurance Reviews at Review Centre #people #choice #car #insurance


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Direct Choice Car Insurance Reviews

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Latest Reviews

Written on: 06/01/2017 by BaileysPop (1 review written)

Have had this fully com cover with protected no claims for three years. Never had a claim price seemed ok. All of a sudden they advised they could not renew my insurance. No explanation, just not prepared to renew. My circumstances haven’t changed I am retired and only use my car for running around and taking the dog out. No more than 5000 miles a year running a small car only other driver my wife. Live in Jersey not exactly the car crime capital of Europe. Then looked at customer reviews Read Full Review

Maria48Emma’s Response to BaileysPop’s Review

Written on: 31/03/2017

This company have Been useless with my recent move and change of plate on my car and name change. I have two different policy numbers now but dame customer reference number! One lot of letters telling me I’m owed a tegund and another telling me I owe money for change od details. After phoning numerous times to try and sort this out I was left hanging on the phone and being passed from pillar to post to be told the computer wouldn’t make its mind up what I owed! One figure was said. then another, and then I owed both but the computer would not let it go through. I became so frustrated I said to send me a letter or email and I said I’d send a cheque for the amount if they would provide me an address to send it to. I even emailed them and said the same. No they couldn’t do that! I received two letters again yesterday tell ing me they cancelled my insurance 6 days ago without attempting to call me or respond to my email on one of my policy numbers, But the joke was I received another letter telling me I was owed a refund on my other policy number. what a complete and utter shambles of a company. Stay clear.

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Written on: 11/09/2016 by 236Knight (1 review written)

Tried to take out car insurance with this company on a Sunday. The system threw up a problem twice with payment and asked me to call a number. When I called I was told it was Saga, however they could not answer my query as the Direct choice part of the business was closed on a Sunday and I would have to call back on a Monday. What a complete joke. Unreliable online payment system with no back up after people have placed credit card details into the payment system. This site and service is NOT Read Full Review

Written on: 14/07/2016 by paHull1962 (1 review written)

Every time i phone them to report my claim they say there is no one available and we will phone you back.As yet have not been able to report my accident to them.I would not bother with this insurance company again Read Full Review

Written on: 17/02/2016 by Nunez15 (1 review written)

Took out a car insurance policy in the middle of January as was quoted £100 cheaper than old insurer. Wasn’t aware the price quoted included a £25 admin fee, two weeks later my car had to go into garage as engine failure. Started looking for a new car. Rang for a quote on a car I had found on a Friday and was quoted an extra £70 on top of my original policy which included another £25 admin fee. Purchased the car the following Monday and rang to pay the extra as was told the premium had Read Full Review

Written on: 23/04/2015 by MRSTACEY (1 review written)

RECEIVED LETTER DATED 10TH APRIL ON 22ND APRIL INFORMING ME MY INSURANCE WAS CANCELLED ON THE 17TH APRIL. I RANG THEM, THEY SAID THEY HAD SENT EMAIL LIAR. HOWEVER THE PROBLEM WAS THEY FOUND A CLAIM MY HUSBAND AS NAMED DRIVER NOT ME THE POLICY HOLDER, WAS PARKED AND WASN’T IN THE CAR WHEN AN ELDERLY MAN RAN INTO THE BACK, THERE WAS NO CLAIM ON MY HUSBANDS INSURANCE AND EVERYTHING WAS SORTED, THIS WAS NEARLY 3 YEARS AGO, SO BECAUSE I DIDN’T THINK IT WAS A CLAIM THEY CANCELLED MY INSURANCE. WHEN Read Full Review

Booboo123345’s Response to MRSTACEY’s Review

Written on: 03/06/2016

Your problem? SO BECAUSE I DIDN’T THINK IT WAS A CLAIM THEY CANCELLED MY INSURANCE. Next time? Maybe think a little harder.

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Mrstacey’s reply to Booboo123345’s Comment

Written on: 03/06/2016

WORK FOR THEM DO YOU. NEVER MIND WE CAN’T ALL WORK FOR REPUTABLE FIRMS. THIS RESPONSE AND FEEDBACK SAY IT ALL. I STAND BY WHAT I SAID BEFORE KEEP WELL CLEAR OF DIRECT CHOICE CAR INSURANCE

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