in application mode,
and safe mode!
– Browser NOT Required
– .Net NOT required
– ActiveX NOT required
– Java NOT required
No other remote support software system offers the reliability, speed, features, flexibility and industry proven record of DualDesk
The return on investment is almost immediate and the savings can be substantial enough to hire additional employees and expand.
DualDesk Was Named
in Remote System Administration Utilities!
DualDesk is the most flexible, feature rich remote support system available.
It’s ultra-smallfile download size makes it the smallest and fastest. Ideal for users on slow modem connections.
The highly optimized, DualDesk is miles ahead of the competition’s similar products which have less features and bloated
file sizes more than twice the size. the DualDesk advantage is obvious in
every category. hands down best in class and performance.
Stop paying monthly fees!
DualDesk remote support software is the remote support software that you buy once! You own the remote support software and control the entire remote support system yourself.
DualDesk remote support software will automatically establish a remote desktop sharing connection with your technician. The remote support technician can see and operate the customer’s remote computer almost like being there in person, the support technician can logoff/logon or reboot the remote computer and reconnect before the logon prompt even if it is running in safe mode or if the customer is away from their computer.
The DualDesk remote support session can be initiated remotely by the support technician for unattended remote support.
DualDesk is powerful, easy to use remote support software that is a one-time purchase and lets your technical support staff remote assist a PC anywhere on the internet through firewalls in seconds with no configuration. Work smarter, save time and money providing full remote support help desk services to multiple clients simultaneously. Transfer files, chat, re-boot auto-reconnect and control a remote system in real-time without pre-installing software on the remote computer even in Safe Mode .
The connection process
The customer clicks a Link
on your own website or runs it from an email attachment. If they can t access their internet browser or email you can send it to them through an on-line chat program or send it to them on disk.
The customer selects Run
The remote support application immediately establishes a connection with your technical support or help desk representative allowing them to see the remote desktop in a resizable window and control the remote mouse and keyboard on the remote customer’s system in real-time.
It’s simply that quick and easy!
No other remote support system offers the reliability, speed,
features, flexibility and industry proven record of DualDesk.
DualDesk is mature, industry proven remote support software (since 2001) that is fully Windows 7. Vista. 2008, 2003, XP and 2000 compatible in service mode, safe mode and application mode. Unlike an entry level remote support system, DualDesk remote support software does not require multiple ports to be opened for multiple technicians and can support unlimited technician seats from a single support file. Multiple customers can connect to one remote support technician or one remote support technician can connect to multiple customers simultaneously. Customer connections can be passed to another technician entirely or multiple technicians can join the same remote support session.
Now you can own the smallest, fastest, industry proven remote support system
and take 10% off if you pay online (or order within 15 days of yourfree trial )!
DualDesk has a huge arsenal of built-in and customizable remote support tools .
In addition to over 50 built-in remote system tools, there are 10 user customizable remote tool commands, customizable commands that can auto-run before and after the session, a catch-all embedded remote tools folder allowing you to add an unlimited number of remote support tools by simply dropping them into a folder as well as an additional customizable link that can be used to launch your preferred remote support tools website, a remote operator pager, built-in chat, 2 way file transfers, 3 remote reboot methods and a feedback link that can be used to automatically launch a web page or email at the end of the remote support session.
The DualDesk remote support software system is extremely flexible to allow you to customize it for any network or integrate it into any OEM software or hardware system and to present a more professional appearance to your customer, the remote support software window titles, logos and icons can be customized with your own company info.